Ashley M. Leonard
  • About
    • Professional Goals
    • Resume
  • Core Competencies
    • Project Management
    • Conflict Management
    • Empathy
    • Critical Thinking
    • Decision Making/Problem Solving
    • Social and Cross-Cultural Skills
    • Team Dynamics and Collaboration
  • Pro-Seminar I
    • Structural Frame
    • Human Resources Frame
    • Political Frame
    • Symbolic Frame
    • Ethical Communities
  • Pro-Seminar II

​Structural Frame

The Structural Frame
The Structural Frame of an organization looks beyond individuals to examine the "social architect of work," (Bolman and Deal, 2017, Pg. 69). Organizations perform best when a defined structure is in place. However, that structure can be divided into specialized roles and functions. The structure may depend on the people, the environment, the strategies, the technology, or the goals of the organization, (Bolman and Deal, 2017, Pg. 69). Restructuring is risky but necessary if the organization is going to successfully adapt to changes. Great leaders understand the importance of restructuring as it promotes flexibility, collaboration, and growth. 

Structural Case Analysis
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Reflection
Starbucks is a simple hierarchy. A simple hierarchy involves a middle manager reporting to the boss and translating information down to supervisors and subordinates, (Bolman and Deal, 2017. Pg. 100). This structure relies on top-down communication and limits access to the top leaders of the organization.
I understand and respect the chain of command for what it is, even though there are other options available. 

Moving forward, I would like to present the idea of lateral communication to top management within the organization. I believe this approach could serve the organization and partners well if some realistic boundaries were established. I feel like the simple hierarchy approach is a dated approach and I believe Starbucks should be more open to new forms of structure. Starbucks is ever changing, adapting, and growing so their communication structure should reflect the same growth mindset.
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References
​Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership (6th ed.). San Francisco, CA: Jossey-Bass.
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  • About
    • Professional Goals
    • Resume
  • Core Competencies
    • Project Management
    • Conflict Management
    • Empathy
    • Critical Thinking
    • Decision Making/Problem Solving
    • Social and Cross-Cultural Skills
    • Team Dynamics and Collaboration
  • Pro-Seminar I
    • Structural Frame
    • Human Resources Frame
    • Political Frame
    • Symbolic Frame
    • Ethical Communities
  • Pro-Seminar II