Critical thinking is the process of actively and skillfully conceptualizing, applying, and analyzing information gathered from observation, experience, or communication. Critical thinking allows leaders to better understand the impact of their decisions on people or on the business. Leaders that have strong critical thinking skills are more intentional about their decisions and assess various components before making a decision. As a leader, critical thinking allows me to be more reflective and gives me time to assess the confines of my scope.
Leaders don't always have the right answers, but effective leaders know how to weigh the options. The process of critical thinking allows leaders to make better decisions that benefit the most people. Leaders that practice critical thinking rely on data, experiences, and processes to make informed decisions rather than judgement or intrinsic bias. Effective leaders carefully consider the consequences of their decisions and value the input of others. As a leader, I use critical thinking daily to evaluate the needs of my business and the needs of my team. The Culminating Project OGL 357: Assessments in Organizations examined the different systematic processes available for accurately assessing the performance of organizations. The artifact I chose to include analyzes the four different assessments available and the benefits each may provide. All of which provide clarity and direction for organizations aiming to improve their communication, culture, leadership, and work quality. Organizational assessments are important because they help organizations align their aspirations with their long-term goals and require those leading the assessment to follow a process based on logic and data.
Reflection I included critical thinking as a competency because it challenges leaders to think differently. Throughout all my OGL courses, I was challenged to broaden my scope, apply tools and resources, analyze data, and reflect on the decisions I made. Critical thinking is an important process when examining all the different aspects of leadership including: theories, strategies, styles, skills, and traits. As a leader, I try to consider all aspects to make the best decision possibly for the most people.
Prior to OGL 357, I didn't understand the purpose or value of assessments in organizations. I knew that they provided structure and consistency, but didn't realize the benefits surrounding organizational leadership, culture, and communication. After completing the culminating project, I used the assessment provided to evaluate my own store. It was a helpful tool for identifying our strengths and opportunities and for implementing steps to excellence. I saw an improvement in cleanliness, daily operations, and more accountability around preserving culture. The assessment relied on critical thinking and examination to implement SMART goals and guide progress.